Privacy and Data Treatment

ThinkDigital, in the provision of its services, needs to regularly collect some personal data from various entities where the name and address are two clear examples (but not the only) that are needed.

Furthermore, the interaction increasingly common with our customers through our Websites also requires, in some cases, the collection of personal information from the user to use services provided by ThinkDigital, or otherwise, to improve the performance of applications, data collection from your computer through small files known to the public in general as cookies.

The Privacy Statement and Processing of Personal Data helps you to understand how we collect, use and protect your personal data when you use our services or visit our Websites.

You can get additional information or clarify any questions regarding this Statement of Privacy and Processing of Personal Data sending your questions to:


ThinkDigital - Engenharia de Tecnologias de Informação, Lda
A/C Privacy Responsible
Rua Afonso Costa, Armazém 7 - 1º Andar
3810-499 Alagoas - Aveiro
Portugal

or to the e-mail 

Privacy Statement and Processing of Personal Data

ThinkDigital is committed on protecting the privacy of the actors in the use of its products and services, as well as use of the Websites and to develop technology that offers the best and most secure online experience.

Users are given the opportunity to navigate by most ThinkDigital Websites without having to provide personal information. However, sometimes, it's necessary some information to the provision of services requested by users and customers.

By providing your personal data to ThinkDigital, you acknowledge and consent that it is processed in accordance with this Privacy Statement and Processing of Personal Data and the rules and principles contained in their terms and conditions of services. To understand the processing of personal data read this Privacy Statement in conjunction with the Terms and Conditions that regulate the supply of various products and services. ThinkDigital may change this statement, putting those changes in this page so you can see the type of information we collect and how we use.

Definitions

What are personal data?

Personal Data is any information of any nature on any support, including sound and image on an identified or identifiable person (data subject). It is considered identifiable the person who can be identified directly or indirectly, including by reference to a number of identification or with more specific elements of their physical, physiological, mental, economic, cultural or social identity.

Data Collection

What data is collected and generated by the network or systems of ThinkDigital?

Usually, the personal data collected by ThinkDigital is limited to name, address, phone number or e-mail. You may find that ThinkDigital might need to collect other data necessary to the supply of products or services.

There is also generated data related to the provision of services such as data traffic and location. These data is processed automatically in compliance with legislation and the conditions defined by the National Commission for Data Protection "CNPD).

Data Location includes information about your approximate location, usually the location of the cell network where your phone or data card is registered in the network.

When do we collect and generate personal data?

In general, personal data is required if the entity subscribes one of our products or services, or submit any form that is on our websites or is provided in another format (eg. paper).

ThinkDigital respects your right to privacy and does not collect any personal information about you without your prior consent.

Some personal data is required to supply some provided service. ThinkDigital will inform of this requirement and in the event of failure or incorrect supply of required data, ThinkDigital may not provide the service contracted. A provision of incorrect or inaccurate data is your sole responsibility.

What is the purpose of obtaining personal data?

As a rule, personal data is used to provide and bill for services, to manage and evaluate the contractual relationship with the Client, to adapt the services to the needs and interests of the Client, to information broadcasts, ThinkDigital marketing or telemarketing, associated companies of ThinkDigital and others, and the inclusion of the customer in subscriber lists.

Your personal information will also be used to answer your questions, suggestions or claims.

Who is responsible for the processing of personal data?

The responsible is ThinkDigital - Engenharia de Tecnologias de Informação, Lda.

Subcontractors, Communication and Transfer of Personal Data

Personal data, including traffic data, the databases, the service platform and other operations, may, in accordance with legally defined conditions, be housed, shared and communicated to other companies.

Personal data may also be made available to courts and other authorities, in strict compliance with the law, especially when they can be necessary for the resolution of disputes related to billing and related activities to the protection of public security, defense and security of the State and the prevention, investigation and detection of illegal or criminal activities.

ThinkDigital can also use subcontractors for all or part of the purposes identified above, as well as maintenance, housing and management systems and computer equipment, allowed under the law governing the treatment of personal data, but they have to ensure the secrecy and safety data of the Customer not using such data for any other purpose, or for its own benefit, and relate them to other data they might have.

What is the period of retention of personal data?

Your personal data is kept only for the time necessary for providing the service or product, or to comply with legal obligations of ThinkDigital.